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1. Go to utilities.gallupnm.gov and go to "New Users: Start Here" and click "Create a Profile".2. Enter your ACCOUNT NUMBER and last 4 of SSN. Click "Next."3. Enter a valid e-mail address and create a password and click "Next."4. The system will send an activation e-mail to the address you provided. Check your "Junk Mail" as it may have gone there. Inside the e-mail, click on the link to activate your account.
This will complete the registration process.
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If you changed e-mail accounts, contact Customer Care to have your information updated. Please be ready to verify your identity with the Customer Care representative.