How do I move to a new location within the city service area?
Please contact Customer Care. We can transfer your account deposit and any current charges to your new service location.

Show All Answers

1. How do I start service?
2. How long will the city hold my deposit?
3. If I previously had an account, can I restart it?
4. How do I discontinue my services?
5. How do I move to a new location within the city service area?
6. How can I pay my bill?
7. What forms of payment are accepted?
8. Can I disclaim responsibility for my renter’s utilities?
9. How can I have the utilities kept on after my tenant moves out?
10. How can I obtain utility consumption statistics for my properties?
11. What happens if a tenant leaves an unpaid utility bill?