I forgot my password. What do I do?
Go to the account access home page and click on FORGOT PASSWORD. Enter your E-MAIL ADDRESS. The system will send you an e-mail with your account password so you can login. You only have 1 hour before the link expires. Check your Junk Mail folder if you haven't added "NoReply@GallupNM.gov" to your approved contacts.

If you changed e-mail accounts, contact Customer Care to have your information updated. Please be ready to verify your identity with the Customer Care representative.

Access your account now

Show All Answers

1. How do I create an online account?
2. What do I do if I signed up for an account but never received a confirmation e-mail?
3. I forgot my password. What do I do?
4. Why won't the system allow me to set-up Automatic Payments?