Landlord Information

Customer Care provides special services at no charge for the convenience of landlords and property managers.


When a tenant vacates your rental property and terminates their utility account, the services are normally shut off. However, you may want to keep utilities on for several reasons, including servicing the property to prepare it for the next tenant, or simply keeping the unit above freezing temperatures in cold weather. By filing a revert request, you can have the utilities remain active and automatically be reverted to your account.


Under New Mexico statutes, owners of real property may disclaim responsibility for utility charges accrued by tenants. To seek protection, landlords and property owners must file a disclaimer form with Customer Service each time a new tenant moves into a location.